The Five Gifts Podcast

The Five Gifts Podcast exists for Christian Leaders and Christ-followers to rediscover Christ's presence and activity in their lives and their churches.

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Charles Russell has served in Pastoral Ministry for 26 years. He is also a certified John Maxwell speaker, coach, and trainer for staff, leadership teams, and volunteers. He has a Masters in Organizational Leadership. Find out more at charlesrusselltraining.com.

Bruce Ritter Bruce Ritter has been a lead Pastor for 28 years and a Spiritual Life and Leadership Coach since 2005. He is also a consultant with Church Life Resources. He has a Masters in Pastoral Ministry and a Doctorate in Evangelism and Discipleship. Check out more at his website Coaching Cardia.

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The Art of Empathic Communication and the Learner's Mindset

2026-07-06

Why do so many conversations fail—even among sincere Christians and experienced leaders? The answer often isn't poor speaking. It's poor listening.

Bruce Ritter and Charles Russell explore why empathic communication is one of the most overlooked leadership competencies in both ministry and the marketplace. Drawing from biblical principles and leadership insights, they demonstrate that influence begins not with speaking but with understanding. Listeners will discover how humility, active listening, lifelong learning, and spiritual renewal strengthen every expression of the fivefold ministry while cultivating healthier teams, stronger relationships, and Christ-centered leadership. Discussion Questions Personal Reflection When was the last time someone made you feel truly understood? Which is more natural for you—listening or responding? How has pride ever limited your ability to learn? What habits help you maintain a learner's mindset? Which area of renewal—physical, mental, spiritual, or relational—needs the most attention right now? Ministry Leadership How can pastors create a culture where people feel genuinely heard? In what ways can apostles, prophets, evangelists, pastors, and teachers unintentionally talk past one another? What practical changes could your leadership team make to improve empathic communication? Marketplace Leadership How does listening improve organizational trust? Think about your next difficult conversation. What would change if your first objective was understanding instead of persuasion?

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Filetype: M4A - Size: 33 MB - Duration: 37:00m (119 kbps 48000 Hz)